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Jenkins Kia of Crystal River logo
Citrus Kia's Fast Pass
Map 1850 SE Hwy 19, Crystal River, FL Today 8:30-7pm (844) 362-4586
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Home / Crystal River Florida Kia Dealership | Citrus Kia / Jenkins Kia of Crystal River customer reviews in Crystal River FL

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Jenkins Kia of Crystal River is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

1427 Testimonials
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Our sales rep. was Justin Masciarelli and he did a great job explaining the systems on our new car and handled the sales professionally. This is a great family owned dealership and I would highly recommend them. This is the second car we purchased from Citrus KIA and it will not be the last.
Robert Kilway
2018-01-24
Had a great experience today with Rocky Vance. Rocky took my wife and I for a test drive of a Kia Sorento.. we were impressed with the car, the salesman and the dealer. No high pressure. Just a good introduction to the card and to Kia. We had not really considered a Kia previouly but are now seriously considering it. When we explained we would not be ready for a few months we were let go with a smile and a handshake and a "hope to see you back". They very well might.
Bob
2017-02-09
I was looking for a dog friendly vehicle and John R. got me into a new soul with just enough cargo room for my dog.
dogcarlady
2016-06-24
Nikki was amazing. She helped me find the perfect car for me and my family. She was very understanding and patient. I didn't feel pressured and I would definitely recommend Nikki as the perfect salesman for anyone needing help to find that perfect vehicle. I'd also like to thank Adam for all of his help too. Thanks guys.
LaChelle B
2015-10-13
Bought a lot of cars over my life time from Mercedes to Lexus and many more. No dealership has treated my wife and I as well as Citrus Kia. They take the time to listen to your needs. Friendly, not pushy. Other dealers should learn from them how to treat a customer in order to gain future loyalty. My next purchase will be with them.
mleddy
2015-01-17
I travelled 45 miles to Cirtus Kia on the recommendation of other satisfied customers, It was absolutely worth it. I'd drive a hundred miles to do business with this enthusiastic, dedicted team. I walked through the doors not knowing what I was looking for: new? used? more used? I did know that I liked the Kia Soul AND what I could afford. Everyone I encountered helped me along--provided straight-forward, helpful information and answers to every question I asked in a patient, pleasant and polite manner. Every one of them demonstated a genuine joy just being there as well as with what they were doing: the owners, Steve and Cindy Hiteman, Jane Hughes, Paul A., Joe Slater, Tony Meador, Mike Reyes, the sales and service reps whose names I didn't get, working with other customers. After the test drives, Salesman Joe Slater presented me with clear, simple-to-understand figures for every lease and purchase option I requested. The figures he presented were incredibly generous. That was a Monday. Tuesday I decided to purchase a new 2013 Red Kia Soul-- may I add--the very first NEW vehicle I have ever owned! I'm used to being the LAST owner. Wednesday Joe gave me a pen and with ease, had me sign my way through the sales agreement. With the same pen, I completed the financial agreement with Finance and Insurance Rep, Mike Reyes, again clearly and simply, no hidden anything. I walked out the door to my new red Soul! Wow! Joe gave me a verbal and visual demonstration of every switch, dial and button between the dashboard and trunk area. I drove out of the lot as much at home with my new car as I'd been with my 11 year old trade-in. I am grateful to every one at Citrus Kia for making a daunting decision simple, enjoyable and rewarding. Happy Trails to them all.... More
mcwittman
2013-07-24
Mr. Michael Boswell was the most friendliest Salesman I dealt with .no pressure strait up frond and very pleasant .He answered all my Question honestly and was strait with me and the whole Deal was done in less than 2 hours
Reggy01
2017-11-24
Chris Dryden is our salesman and we thought he, as well as all the people from the greeting at the door to Barry at financing , did everything they could to meet our needs. Well done. Thank you.
cindy towner
2017-02-09
The experience went very smoothly, the salesman Paul Taracatac was very professional and friendly. Was very knowledgeable of the vehicle. Would return for our next purchase.
RC
2016-06-22
Everyone I spoke to was very friendly and welcoming. Great group of people working at this dealership. Jim was very patient and went out of his way to make the sale effortless. Mike was very helpful and kept in touch with us after we had a glitch with the paperwork, my wife loved the vehicle and we will enjoy it for time to come. Thanks, Citrus Kia staff
Maria E. Coimbre
2015-01-13
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Jenkins Kia of Crystal River
1850 SE Hwy 19
Crystal River, FL 34429

Sales: (844) 362-4586
Service: (844) 362-4961
Parts: (844) 362-4974

Customer Relations: (352) 770-8221


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